21+For adults 21 and over. Play within your limits. Free 24/7 PAGCOR gambling helpline: (02) 8248-9568

Play Safe: Limits, Warning Signs and Where to Get Help

Updated 6 min read

Gaming should cost you only what a movie or a night out would, and never your rent, your relationships or your peace of mind.

Short answer

Play safe by setting a money and time limit before every session, never borrowing or chasing losses, and treating any money you spend as the price of entertainment. Warning signs include hiding play, betting more to feel the same, and missing bills. PAGCOR's National Problem Gambling Helpline is free, confidential and open 24/7 at (02) 8248-9568.

Set limits before you start

  • Money: a monthly entertainment amount split across sessions. Use our Play Budget Planner.
  • Time: set a phone alarm. Fast games make an hour feel like ten minutes.
  • Win goal: decide when you'll cash out a win, and do it.
  • Tools: use any deposit limits, cool-off or self-exclusion options in your account settings.

Warning signs to take seriously

  • Chasing losses, or "bawi muna" before stopping
  • Borrowing, using bill money, or selling things to play
  • Hiding how much or how often you play
  • Feeling restless or irritable when you can't play
  • Needing bigger bets to feel the same excitement

One or two of these is a signal to pause. Several is a reason to talk to someone today.

Free, confidential help, 24/7

PAGCOR National Problem Gambling Helpline: (02) 8248-9568, free, confidential and open 24/7. Family members can call too. Ask about exclusion, which bars a person from PAGCOR-regulated gaming for a period.

You can also speak with a doctor, counselor or a trusted person. If you ever feel unsafe, call the National Center for Mental Health crisis hotline at 1553.

Worried about someone else?

Talk when they're calm, not right after a loss. Focus on specific things you've noticed, not labels. Avoid paying off their debts without a plan, and call the helpline yourself for advice. It's for families too.

Frequently asked questions

Who can I call for gambling problems in the Philippines?
PAGCOR's National Problem Gambling Helpline at (02) 8248-9568 is free, confidential and open 24/7, including for family members.
What is self-exclusion?
A request to be barred from gaming for a set period. Ask the PAGCOR helpline how to apply, and use any cool-off or self-exclusion tools in your gaming accounts.